MustardBet Free Bet and Review of the online bookmaker.[fcrp_review_sc room_id=”17249″]
Update October 2019: Mustardbet has now ended it's free bet offer and has no immediate plans to offer anything new as a Sports welcome bonus. The bookmaker does have a Casino sign up bonus though. The current Mustardbet Casino promotion is up to 2% cashback on your play. Available to new and existing players with opt-in required. A minimum deposit of £10 is needed and there are no wagering requirements. There's up to 2% cashback available on elegible games only. Other conditions apply. See full T&C's on the website.
Layout & Design
MustardBet is a pretty fresh bookie having only been launched in 2018. As soon as you open the website, you’ll notice that MustardBet’s design is quite barebones. The bookie has opted for a clean look free of banners and additional stuff that may clog the site visually. On one hand, the simple design is great. On the other, it kind of looks like it’s still in early stages of development.
The hamburger menu on the left side allows quick access to all the sports in MustardBet’s offer. The markets and odds are in the center, but you won’t find the slip on the right side, where most bookies traditionally place it. Instead, MustardBet has opted for something more modern. When you click on your preferred bet, a small window will pop up, listing the most popular bet sizes and the max. Of course, you can enter the amount you want to stake and you’ll get the return possible return instantly. It’s a cool and revolutionary feature which simplifies the betting process.
The bets and markets are presented in the center, yet once again in a non-traditional way. MustardBet lists the most popular odds in a cascading way which looks much prettier than what most bookies offer. Kudos for that. The bookie’s layout and design look just as great on mobile phones as they do on desktop. You won’t find navigating through the site hard on your smartphone or computer.
Additionally, MustardBet runs an in-house blog which is full of useful information. It’s quite refreshing to see a bookie which is dedicated to offering useful information on sport and betting.
One of the things that stand out at MustardBet apart from the lack of a welcome offer and the unusual design is the unimpressive sports offer. Instead of offering dozens of sports like the competition does, MustardBet has only made space for the most popular sports in the world. This means you get football, basketball, rugby, motorsports as well as rare additions in darts, volleyball, and cricket. The list of sports is not very long, but MustardBet compensates for it with great coverage of events.
Football is the main focus here, with plenty of leagues and matches to bet on all supplemented with a wide range of side bets. In terms of markets, you get all the standard ones plus handicaps, correct score and the such. MustardBet’s main highlights are the so-called dynamic odds. All the odds at the site change as each bet is placed, making the bookie’s prices very competitive.
The lack of sports, however, makes MustardBet look like a bookie that is still in beta development stages. We don’t really know if that’s true, but we fully expect MustardBet to improve its sports and markets offer as soon as possible. Don’t get us wrong – the design makes it simple to find a good value bet and there are plenty of options, but it’s an area that needs fast improvement.
The simple layout and design make mobile betting on MustardBet a breeze. The good thing about MustardBet is that it offers a dedicated mobile app, available on iOS and Android mobile phones. You’ll have to sideload the apps to install them, however, as both stores don’t publish betting apps.
No matter which platform you use, MustardBet’s dedicated mobile app works great. It features the pop-up slip we know from desktop and the same layout, so you’ll have no trouble using the app.
Unfortunately, it’s a miss for MustardBet. The bookie doesn’t offer live (in-play) betting, which is unfortunate as it’s a market on the rise. The thrill of betting on a live match is unlike anything else. Live betting also offers numerous interesting markets and the chance to cash out earlier, something which MustardBet lacks as well.
If you’re a fan of live betting, you’re better off with another bookie.
Help & Customer Support
In terms of customer support, MustardBet has covered all bases properly. Although not available 24/7, you can contact the customer support team via phone, email, and live chat. Just click on Support and you can easily get in touch with a friendly customer support representative.
The bookie’s “working hours” when it comes to support are 10AM-10PM (UK time), 7 days per week. If you have any question regarding the betting process or you’re experiencing any technical difficulties, we strongly recommend contacting MustardBet’s customer support.
The banking department is another minus for this young bookie. The bookie currently accepts nothing more than Visa, Maestro, and MasterCard. That’s it – no fancy e-wallets, no cryptocurrencies or depositing via your mobile phone. The only currencies accepted by the bookie are GBP and EUR.
If it wants to be on par with the big guns, MustardBet must add a variety of payment methods to the list. E-wallets are a must right now as they offer great benefits in terms of deposits and withdrawals. Plus, they’re much safer than credit and debit cards, making them a winner.
The lack of in-play betting are clear indicators that MustardBet is still in beta version. If this is the finished product, we’re sorry to say that it’s not going to cut it. There’s much work ahead of MustardBet. The bookie needs serious improvement in many areas, so for the time being, we wouldn’t wholeheartedly recommend it.
On the other hand, MustardBet does at least a few things right. The unusual design and layout work well and there’s a dedicated mobile app for betting on the go. The bookie has potential, but right now, there are too many negatives to ignore. Until MustardBet fixes them, we don’t think it’s going to attract many new customers.